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    Frequently Asked Questions

  • How long will it take for me to receive the order ?

  • Usually it takes 3-5 business days, excluding Saturday, Sunday, Public holidays (Christmas, Easter, New year and Etc). To locate and ship it to you, all details will be emailed to you beforehand.

  • What is your warranty ?

  • 12 months Canadian warranty on all All Smartphones, Smart Watches, Tablets & notebook, and Camera’s other products may vary. Contact us for more info or please check warranty information.

  • Will my 5G work in Canada on the 5G listed smartphones ?

  • Depending on your selection of devices matter, if the phone has the capability of receiving and operating the 5G carrier. Then it should provide you such services. Or if your carrier provides 5G and 5G services are available on the phone. It shall work perfectly fine. Please choose carefully when selecting the suitable item for yourself.

  • Are taxes included in the price shown on the site ?

  • The prices shown on our website are net prices. The final price includes taxes + shipping fees. To see the end price, you must indicate your address and choose the method of shipping in the checkout.

  • Will your phones work with my cell phone carrier ?

  • Yes, all our phones are factory unlocked. That means all carriers in Canada can be fully functional on our smartphones. though the connectivity depends on your area. Although we suggest verifying the bands of the phone in the description to see its connectivity with your provider.

  • How can I return my order ?

  • Please contact us as soon as possible if you face any of the listed issues in the return policy. After assessing the case of return of goods, we shall assist with the best practice suitable. For more information please read our return policy.
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